Returns & Refunds

We carefully check every product before dispatch. However, if you receive a damaged or defective product, please follow the instructions below:

• A complete unboxing video is mandatory for any damage or product-related issue.
• The video must be continuous from the beginning of opening the parcel, clearly showing the package, product, and the issue. Do not cut or edit the video.
• Any damage or issue must be reported within 24 hours of delivery.
• Refund or replacement will be considered only if the product was delivered damaged or defective.
• A refund or replacement will not be provided for damage caused after delivery, misuse, scratches, or normal wear and tear.
• Replacement will be provided only if the same product is available in stock.
• If the product is not available in stock, a refund may be provided after verification of the issue.
• Our team will review the unboxing video and issue details before approving a return, replacement, or refund.

Important: Please keep the product, packaging, and all accessories safely until the issue is resolved.