Shipping Policy
Order Processing
Orders are processed after the order is confirmed. Processing time may vary depending on product availability and order volume.
Delivery
We provide delivery across India. Delivery time may vary depending on the customer's location and courier service.
Shipping Charges
Any applicable shipping charges will be shown at checkout before the order is placed.
Cash on Delivery
Cash on Delivery (COD) may be available for eligible locations. COD availability can depend on the delivery location.
Delivery Delays
Delivery may be delayed due to courier issues, weather conditions, holidays, remote locations, or other circumstances beyond our control.
Incorrect Address
Customers are responsible for providing a correct and complete delivery address and contact number. Delays or additional charges caused by an incorrect address may be the customer's responsibility.
Damaged Package
If the parcel or product appears damaged, please record a continuous unboxing video from the beginning of opening the parcel. Any product damage must be reported within 24 hours of delivery.
For damaged-product claims, please refer to our Return & Refund Policy.
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